What is a Third Party Insurance Claim?

A third party insurance claim occurs when a driver not at fault in an accident makes a claim directly against the insurance company of the responsible driver. This differs from making a claim on your own insurance policy.

Their insurance is then used to cover your losses, which may include vehicle repairs, car hire, recovery, and any other costs incurred due to the accident. This process ensures that you are not left out of pocket following an accident that wasn't your fault.

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When Do You Need to Make a Third Party Claim?

There are two primary scenarios where making a third party insurance claim is the appropriate course of action:

You were not at fault for the accident. If you believe you were not responsible for causing the accident, you can claim from the other driver's insurer. Establishing fault involves examining evidence such as witness statements, police reports, and any dashcam footage.
The other driver has valid insurance. For a successful third party insurance claim, the person who caused the accident must have valid insurance coverage. This insurance will be used to cover for your losses.

You were not at fault for the accident

Determining fault in a car accident can be complex, as it requires a careful analysis of the circumstances and available evidence.

Witness accounts, police reports, dashcam or CCTV footage, and vehicle damage assessments all play a role in establishing who was responsible.

In the UK, fault is usually determined based on the concept of negligence, where the driver who breached their duty of care and caused the accident is considered at fault.

The other driver has valid insurance

The success of your third party claim hinges on the other driver having valid insurance coverage. If the other driver is uninsured, you may still be able to seek compensation through the Motor Insurers' Bureau (MIB), a UK organisation that handles claims involving uninsured or untraced drivers. However, the process can be more complicated and may have limitations on the compensation available.

Speak to a Non-Fault Claim Specialist

We manage everything on your behalf, ensuring that the claims process is as smooth and stress-free as possible.

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Why Choose Auto Claims Assist for Your Third Party Claim?

Navigating the complexities of a third party insurance claim can be overwhelming, especially while dealing with the aftermath of an accident. At Auto Claims Assist, we simplify the process and advocate for your best interests to achieve the best possible outcome.

We handle everything from start to finish

From the moment you contact us, we provide expert support for your third party claim. Our team of experts will manage all communication, paperwork, and negotiations with the other driver's insurance company, allowing you to continue with your daily life without interruptions. We handle every aspect of the process, ensuring a smooth and stress-free experience for you.

We ensure you get the best outcome for your claim

Our priority is to minimise the disruption caused by your accident and ensuring a positive resolution. Our BSI Kitemark accredited repair network uses only manufacturer-approved parts and paints to restore your vehicle to its pre-accident condition. If your vehicle is a total loss, we'll negotiate a fair payout on your behalf.

For the whole duration your car is off the road, we'll provide you with a comparable replacement vehicle to minimise any disruption to your daily routine.

For personal injury claims, we work with a panel of expert solicitors to ensure you receive the compensation you deserve.

Your satisfaction is our priority.

The best outcome for a third party claim

Understanding Fault in a Car Accident

Determining fault in a car accident is essential for a third party insurance claim, as it establishes who is liable for the damage sustained. Understanding how fault is determined and the importance of evidence can help to protect your rights and make a successful claim.

How fault is determined

In the UK, fault in a car accident is typically determined based on the legal concept of negligence. A driver is considered negligent if they breach their duty of care to other road users and cause an accident as a result. This can include actions like running a red light, speeding, or not yielding the right of way.

Insurers assess fault by examining various factors, such as:

Road traffic regulation: Did either driver violate any road traffic regulations?
Witness statements: What did eyewitnesses see and hear?
Police reports: Did the police file a report, and what were their findings?
Evidence from the scene: Are there skid marks, debris patterns, or other physical evidence that indicates how the accident happened?
Vehicle damage: Is the damage to the vehicles consistent with the drivers' accounts of the accident?

The importance of evidence

Evidence plays an important role in proving that you were not at fault. After an accident, it's important to gather as much evidence as possible to support your case. This includes:

Photos and videos: Take pictures of the accident scene, vehicle damage, and any visible injuries.
Police report: If the police responded to the accident, obtain a copy of their report.
Witness contact information: Get the names and contact details of any witnesses.
Dashcam footage: If you have a dashcam, the footage can be invaluable evidence.

Be respectful but don’t apologise or admit fault, even a simple apology can be used as an admission of fault.

The Third Party Claims Process

Here's a detailed look at how our process works, ensuring you're supported every step of the way:

Starting Your Claim: Simply contact us, and we'll gather the accident details. You'll be assigned a dedicated claims handler who will be your personal guide throughout the process.
Comparable Vehicle: We'll provide you with a replacement car that matches your vehicle's size and specifications so your daily life isn't disrupted.
Repair or Total Loss: Our trusted network of BSI accredited repair shops will handle your vehicle's repairs. If your vehicle is deemed a total loss, we'll ensure you receive a fair settlement figure.
Costs Covered by the Third Party Insurer: There's no out-of-pocket expense for you. We'll handle all communication with the other party's insurer and ensure they cover all costs associated with the claim.

This straightforward process ensures your claim is handled efficiently and effectively, with minimal stress or inconvenience for you. We're here to advocate for you and ensure your rights are protected throughout the entire journey.

Should You Handle the Claim Yourself?

While you might consider dealing with the third party insurance claim yourself, it's important to understand the potential drawbacks of doing it alone. Without the proper knowledge and resources, you could end up settling for less than you deserve or getting stuck in a drawn-out process with the other party's insurance company.

Auto Claims Assist vs. Handling Yourself

Auto Claims Assist

Handling yourself

No excess to pay

Unaffected no claims bonus

Comparable replacement vehicle

Manufacturer approved parts

Dedicated claims handler

Fight for your liability

Fair write-off valuation

The benefits of choosing Auto Claims Assist

When you choose Auto Claims Assist to handle your third party claim, you gain access to benefits that simplify the process and protect your interests:

No Excess: You won't have to pay any excess payment.
No Claims Bonus Protected: Your no-claims bonus remains intact, saving you money on future premiums.
Comparable Replacement: We provide a replacement vehicle that's comparable to your own, minimising disruption to your routine.
Quality Repairs: We use only manufacturer-approved parts for repairs, ensuring your vehicle is restored to its pre-accident condition.
Personal Guidance: Your dedicated claims handler is with you every step of the way, offering personalised support and expertise.
Strong Advocacy: We fight for your liability and ensure you're not unfairly held responsible for the accident.
Fair Settlement: If your vehicle is a total loss, we'll negotiate for a fair write-off valuation that reflects its true value.

What If the Other Driver Isn't Insured?

While it's a legal requirement for all drivers in the UK to have insurance, accidents involving uninsured drivers do unfortunately happen. In these situations, the Motor Insurers' Bureau (MIB) steps in to provide compensation to innocent victims. The MIB is a not-for-profit organisation funded by the insurance premiums of all law-abiding motorists to handle claims where the at-fault driver is either uninsured or untraced.

If you're involved in an accident with an uninsured driver, it's important to understand how the MIB can help. They offer compensation for various losses, including personal injury, vehicle damage, and loss of earnings. Please note: The MIB has specific criteria and procedures for making a claim.

Understanding the role of the MIB and the claims process can help you navigate this challenging situation and ensure you receive the support you need.

Auto Claims Assist

First contact after a car accident

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Third Party Insurance Claims Explained