Please note: We do not cold call. If you've had a cold call, click here for more information.

The car accident claim process

The vehicle is unroadworthy (Overview)

If your vehicle is declared to be unroadworthy after an accident, it means that it doesn’t meet the standard to be legally and safely driven on UK roads.

In the circumstance of your vehicle being unroadworthy, there are two alternative claim processes that might be relevant to you. These are:

  1. Unroadworthy repairable >
  2. Unroadworthy total loss >

If your vehicle is unroadworthy and repairable

This is when a vehicle has sustained damage in an accident, is unroadworthy, but can be repaired to meet to a roadworthy standard. However, in its current state, it's unsafe and illegal to drive on public roads.

Unroadworthy repairable overview >

The unroadworthy repairable process:

Unroadworthy vehicle process

If your vehicle is unroadworthy and a total loss

This is when a vehicle has either been:

  1. So severely damaged in an accident, that it's considered impossible to repair to a roadworthy standard
  2. Or, due to the value of the vehicle when compared against the cost of the potential repairs, it is economically unviable to repair to a roadworthy standard.

An unroadworthy vehicle is unsafe and illegal to drive on public roads.

Unroadworthy total loss overview >

The unroadworthy total loss process:

Request a callback

One of our advisors will call you back. Or, call us now on 0330 128 1407



    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.